Not too big, not too small.
We’re just right.

This is where we are supposed to show you all the fancy reasons you should hire us. But experience has taught us that relationships are the key to great work. So instead of convincing you, let us introduce you to the real people who get the job done.

Because if you don’t like the online-us, you won’t like the real-life-us.

Three paintings each of a Georgian era gentleman in a tall beaverskin hat and brown suit. Each panel is facing audience with humorous expression. The first has his finger over his lips, suggesting "silence"; the second is pointing at viewer; the third has mouth open in "O" of surprise.
Joseph Ducreux, The Silence, Self-Portrait of the Artist with a Mocking Face, and Surprise and Terror, 1790s.

We are good communicators.

At 5forests, we know that good communication is essential to building strong relationships with our clients. That’s why we prioritize transparent, consistent updates that are easy to understand, even for those who aren’t tech-savvy or marketing experts.

We’ll work closely with you to ensure that you have a comprehensive understanding of your marketing budget and campaigns, so you can make informed decisions for your business. With 5forests, you’ll always know where you stand and what we’re doing to help your business grow.

We are “the fixers”.

Are you feeling frustrated with a poorly performing website, lackluster digital marketing results, or vendor lock-in that’s hindering your business growth?

That sucks.

Over the years, 5forests has become known as the go-to agency to help get websites, accounts, and advertising back on track. If you are struggling to make your digital channels work for you, let us be the “fixers” who can help you overcome obstacles and achieve your business goals.

We don’t lock you in.

We want clients who stick with us for the quality of our work, not because we’ve locked you in. 5forests’ websites are built from the ground up to grow with you, even if you decide to move to another provider. We ensure that your advertising, analytics, and data all run through accounts that you own, giving you full control over the assets that support successful digital marketing.

When you’re ready for a marketing partner that puts quality work above all else, look no further than 5forests.

illustration of white puppy running around a corner on a green background.
Cecil Aldin, The White Puppy Book, 1910.

Meet our leadership team.

Like you, we enjoy the work that we do, and we don’t want to become managers and administrators with layers of employees between us and our clients. What that means for you is a direct line to the people who are making decisions and driving goals for your brand.

bio picture of polly hammond wearing beanie and smiling at camera

Polly Hammond

Polly is our Founder and CEO, which means every buck stops with her. As the public face of 5forests, she splits her time between Barcelona, Auckland, and Napa, consulting, writing, and speaking about the trends that impact today’s lifestyle businesses. She’s an advisor to New Zealand Trade & Enterprise, host of the 2023 podcast Be Nice or Leave (previously, host of Uncorked with the Italian Wine Podcast and the Real Business of Wine), and sits on the Board of ARENI Global.

Polly is a graduate of the University of Southern California, where she earned degrees in International Relations and French. Those studies led to a deep and abiding love affair with Behavioural Economics, and her work is based on insights into all the crazy and irrational reasons consumers engage with brands.

With over 25 years experience in growing successful companies, Polly knows first hand the challenges faced by independent businesses. She approaches each client experience with empathy and understanding for what it takes to adapt and thrive in the real world.

portrait of Michael Bourne smiling at the camera

Michael Bourne

Michael is our VP of Engineering, which means he’s in charge of all things technology. He oversees new product development, digital data discovery and strategy, SEO, analytics, and anything else we throw at him.

Born and raised in the Okanagan Valley, Canada’s wine country, he’s no stranger to the world of wine and the community that grows around it. With a background in web development going back 20+ years, he has worked with businesses of all sizes and varieties. He brings a unique appreciation and understanding of how to use technology to serve the interests of both business owners and their customers alike.

Alongside his work with 5forests, Michael is an organizer for his local WordPress Meetup group, a WordPress Contributor, a regular WordCamp speaker (where his talks will often center around web development, SEO, site speed optimization, and accessibility), and a published plugin developer, including the “Commerce7 for WordPress” plugin, the very first Commerce7 integration plugin released to the public.

red and blue stars circling galaxy with black hole in the center.
A supermassive black hole at the core of a galaxy. Original from NASA.

What matters most.

At 5forests, our values are the foundation of our business. We believe in treating our clients and team members with respect and compassion, and we’re committed to using our skills and resources to make a positive impact in the world. If you share those values, we’d love to work with you and help your business grow.

Be good

We know there’s plenty of love for everyone: our team, our clients, and this whole big wide world.

Do good

We apply our money, time, and effort ethically with a care for each other and the future.

Screw “good enough”

We bring the best of ourselves to every project, and we never stop learning.


We don’t like jargon. It’s important to us that you understand exactly what we are doing and why.

Come as you are

We value contribution and substance. Gatekeeping or snobbery isn’t welcome here.


We believe in “building a longer table” so that together, we may all thrive.

photograph of solar eclipse, halo of sun shining from behind a black moon in a darkened sky
Baily’s beads Total Eclipse 2017. Taken in Arco, ID near Craters of the Moon National Monument and Preserve.

With thanks to our partners.

We’re grateful to be able to rely upon the knowledge and expertise of partners like these.

Felicity Carter

Felicity Carter is a wine journalist, editor, and researcher. She is Editor of ARENI Global, and has been founding Executive Editor of The Drop at Pix, as well as editorial consultant for Liv-ex. Previously she worked for Meininger Verlag, Europe’s biggest wine and spirits publisher, where she built Meininger’s Wine Business International into the world’s premier wine business magazine, with subscribers in more than 38 countries.

Her work has also appeared in The Age and Sydney Morning Herald newspapers in Australia, and in The Guardian USA, among others. Felicity is an acclaimed international wine judge, speaker, and mentor.

Christian Holthausen smiling at camera

Christian Holthausen

As the founder of Westbrook Marketing Partners, Christian Holthausen is an experienced Sales, Marketing & Communications Director with a successful track record of more than twenty years in the international wine and spirits industry developing and implementing comprehensive brand value strategies, and with a strong focus on the Champagne category.

An accomplished writer, Christian contributes articles on wine and spirits to a variety of publications including Meininger’s Wine Business International, Decanter, The Guardian,, and The World of Fine Wine. In 2017, he was shortlisted for Emerging Wine Writer of the Year at the Louis Roederer International Wine Writers Awards.


URSA6 knows that a pretty website means nothing if it doesn’t make you money. They use actual data, expert knowledge of digital platforms, and a realistic understanding of your challenges and goals to create an effective digital strategy for your business that results in measurable success.


Commerce7 is a DTC platform focused on providing customer centric commerce solutions to the wine industry. Innovative features such as their personalization engine, modern ecommerce and club subscription solutions has made it the platform of choice for wineries looking for a more customer centric solution.

ARENI Global

ARENI is global research & action institute for the future of Fine Wine. ARENI brings together critical thinkers, from iconic Fine Wine producers to leading academics and business leaders, resulting in a well-researched, global and multi-disciplinary approach to a Fine Wine world undergoing change.


Ecologi offers simple and impactful ways for individuals and businesses to collectively reverse climate change. Founded in 2018 by a group of environmentalists in Bristol, they now have over 35,000 members worldwide. Together, those members have planted over 48 million trees and offset over 2.2 million tons of carbon.

Transparency and documentation is paramount to Ecologi. You’ll find complete transaction records and the stories of their global reforestation projects online at

Positive Luxury

Since 2011, Positive Luxury has been accelerating organizations’ adaptation to the new climate economy. Their ESG+ products and services enable companies to manage risk, embed innovation and credibly foster consumer trust.

Organizations certified by Positive Luxury receive the Butterfly Mark, independently verified evidence that they meet the highest standard of sustainability best practices across ESG+: Environmental, Social, Governance and Innovation.

Schedule a call to get to know us better.