San Antonio Winery:
LA’s oldest winery faces new digital challenges.

Problem

San Antonio Winery came with a list of complaints about their old site, a list of wishes for their new site, and a team eager to see it all come together. Their website was not reflective of their stature. The website was difficult to navigate, the design was outdated, and there wasn’t a clear message about who they are and what they offer. 5forests was tasked with creating a new website experience that focused on user experience and conversion optimization without losing the brand feel and historical storytelling.

Background

San Antonio Winery is an iconic Los Angeles business. With fourteen brands, four locations, an active wine club, and a history that dates back over 100 years, there was a lot to cover. Our job was to ensure that all that content drove sales, supported SEO, met accessibility requirements, and allowed for easy site administration. A tall order, but we rose to the occasion.

Solution

After an extensive content audit and user journey mapping, 5forests constructed a sensible website hierarchy and structure that brought focus to the unique offerings of San Antonio Winery, while respecting the brand and its story. From there, we built a website that is accessible, easy-to-use, and reflects their modern wine audience.

Goals were met and exceeded. In the months following relaunch, conversion rates and average order values were consistently up. The new site has been a winner with both leadership and audiences.

Three San Antonio Winery pages: the shop, Four Generations of Winemaking Excellence, and The Vineyards of Paso Robles

Sales are up, conversion rates are up; we’re very happy.

Avi Leibzon, San Antonio Winery
The Stella Rosa brand page of the San Antonio Winery website on a phone

A place for every brand

San Antonio Winery’s site had to carry fourteen brands, four locations and a wine club without losing the winery itself. We organized it so a visitor can start from any one of them and still reach the shop, the club and the tasting rooms.

Content audit

Audited the content for fourteen brands, four locations and the club to decide what each page had to carry.

User journeys

Mapped how visitors move between the brands, the locations, the club and the shop, and planned the pages around those paths.

Site structure

Built a hierarchy that gives every brand, every location and the club a clear place under the master brand.

Design

Designed a modern site that keeps the brand feel and the historical storytelling while making the shop easier to use.

Family history

Added a narrative family history, so visitors understand the more than 100 years behind the winery.

Accessibility

Designed the site to meet accessibility requirements, so every visitor can read it, find their way and buy.

Pieces of the San Antonio Winery website and phone screens, from the home page, the shop, the club and the locations to the family brands and the winery’s history

Before and after

The San Antonio Winery home page we designed: Awarded American Winery of the Year by Wine Enthusiast MagazineThe San Antonio Winery home page before 5forests: Seasonal Wine Flights Available DailyBefore 5forestsAfter 5forests

Project details

Client

San Antonio Winery

Region