Website Care Plans
Websites are not a “set it and forget it” product, they require diligent monthly maintenance. One bad plugin update can take your site offline or, worse, break a feature and create a bad customer experience unbeknownst to you!
With the launch of your new website, it is important that you have a plan for website maintenance — not only website hosting, but also ongoing security, stability, and updates needed on servers and websites. 5forests proudly offers our clients industry-leading website care plans to ensure your websites are always online, always available, and always up to date.
Let us provide peace of mind.
Enterprise level hosting
5forests’ Enterprise Level Hosting service is the perfect backbone to power your website. From modern systems, cutting edge networks, premium hardware, and USA-based support staff, our hosting solution not only beats the competition, it leaves it in the dust. We stack this with Cloudflare, the world’s fastest DNS service. With a globally distributed edge network, Cloudflare ensures your DNS services are the fastest on earth, with added privacy, security, and speed benefits.
Website security monitoring
We take security seriously. On top of the enterprise level security present on our webservers hosting your site, in addition to our globally distributed web application firewall protecting your website, and along side our website update services, we still run daily security scans and malware checks. 5forests’ security monitoring ensures no gaps are left in your website where attacks might occur.
A stable platform already puts you ahead of the pack. But if the unthinkable happens, we’ve got you covered. We take full backups of your website everyday and copy these backups to three separate locations. We test the integrity of our backups weekly to ensure that they are viable in the event of an emergency. Power outage on the entire west coast? Entire networks down? Our daily off-site backups make sure your site will be back up and running before it becomes a problem.
5forests takes the guesswork out of updates. We monitor changes to WordPress before they even release new versions, we thoroughly read through plugin change logs to understand changes are made and how they might affect your website, and we test theme updates as they become available. With a visual validator to compare your site before and after each update to ensure nothing breaks across the site, and manual testing by real people, you can be confident that your website will be kept up to date, secure, and working cohesively with your existing systems.
Technical website maintenance
New code, different styles, updated systems… sometimes WordPress updates cause breaking changes. Our website care plans ensure no update will inadvertently break your layouts. If any changes should occur, our developers will fix what needs to be fixed to keep your website looking consistent. 5forests will provide updates to website or theme code as needed to ensure compatibility with approved integrations or systems used by your website for as long as our care plan is active.
Broken link scanning
Old blog posts? Large sites with heavy content? Changing products and services? Broken links are a common problem on websites, and can hurt both SEO efforts and customer experience. 5forests’ care plans all come with daily link scanning across your entire website to ensure no broken links exist. If we find one, it will be fixed.
Our systems offer constant uptime monitoring to ensure website deliverability. If anything impacts the availability of your site, whether it be a network outage, a server issue, or a website misconfiguration, we’ll often know about it before you do. Any issues with uptime will be fixed as soon as alerted, as best as possible, as quickly as possible.
Each month, you’ll receive a report of what it took to keep your site running smoothly. We do the work. Your site is taken care of. You don’t need to worry about a thing. It’s that simple.